Q: Is it
safe to enter my credit card number on your
A: Genesis Stamp Co. will
NEVER sell or give your information to any
other person or company. Any email or credit
card information is for our use only.
Q: If a stamp image is not
provided, how can I view it
A: We are in the process of adding
images for all stamps with a selling price
of $25 or more. However, upon request
we will be happy to provide you with a scan
of any stamp regardless of price.
are your terms of sale?
Payment by personal check, money order,
Paypal or credit card, Mastercard, Visa,
Discover or American Express. A 10%
discount will be given for all orders of
$100 or more. New York residents will
be charged 8.75% sales tax.
Q: What is a shopping cart?
A: Just like a real shopping cart in you neighborhood grocery store, our shopping cart electronically remembers the quantity and total amount of your purchase at any given time. When you are ready to place your order simply click on Checkout and you may finalize your order.
Q: What is your refund policy?
A: If you are not completely satisfied with
your purchase you may return stamps within
30 days for a full refund.
Q: Do you ship Internationally?
A: Yes. We will ship anywhere.
Q: What are your shipping terms?
A: All stamps will be mailed via U.S. Post
Office, First Class Mail. A charge
of $2.50 for postage and handling will be
added to all orders of less than $50.
Shipping is free for all orders of $50 or
more. Insurance and alternative
methods of shipping are available upon
request for an additional charge.
Q: What are your shipping methods?
A: We ship via United States Post Office,
first class, insured, certified, registered,
express or priority mail. UPS and
Q: I just purchased some stamps from you and I have a question, what should I do?
A: Simply e-mail us at Support@genesisstampco.com and we will get back to you as soon as possible.
Q: I have problems with your website, who do I contact?
A: Please contact our webmaster by e-mailing him at
email@example.com with any questions you might have.